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Want a Data-Driven Organization? Start with Your Talent Strategy

Organizational Talent Consulting

But, unlocking the full potential of what is possible requires a talent strategy tightly aligned with your company's data analytics strategy. To avoid falling behind and making costly mistakes, here are two essential talent strategy steps you need to take now. The table below shows the expected employee skills from 2015 to 2030.

Talent 82
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The 5 Key Corporate Sustainability Trends in 2022

Comatch

With so much to worry about, some executives have been slow to place sustainability at the forefront of their strategy. Right now, more than 80% of the world’s largest companies are reporting on ESG metrics and performance, and I expect to see that number rise. . Purpose-driven Recruiting.

Trends 52
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2022 wage strategies: How contact centers can face the Great Resignation

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With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

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3 Major Forces Disrupting and Transforming the Professional Services Landscape

Progressus

We’re talking digitization and the shift toward data-first business strategies. Forrester’s 2022 Predictions includes an important statistic that underscores this point: roughly 80% of consumers view the world as all digital — there is no divide. Deloitte’s 2022 Tech Trends came to that same conclusion.

Data 52
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6 ways to renew (and stick to!) your CX vows

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Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? Data is at the core of any customer experience strategy. What customer experience strategies and channels do we currently have in place?

Metrics 26