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The 5 Key Corporate Sustainability Trends in 2023

Comatch

With so much to worry about, some executives have been slow to place sustainability at the forefront of their strategy. Right now, more than 80% of the world’s largest companies are reporting on ESG metrics and performance, and I expect to see that number rise. . Purpose-driven Recruiting.

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The 5 Key Corporate Sustainability Trends in 2022

Comatch

With so much to worry about, some executives have been slow to place sustainability at the forefront of their strategy. Right now, more than 80% of the world’s largest companies are reporting on ESG metrics and performance, and I expect to see that number rise. . Purpose-driven Recruiting.

Trends 52
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2022 wage strategies: How contact centers can face the Great Resignation

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With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

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EX = CX: How to create a thriving gigCX model

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However, in order to attract and retain gigCX workers, especially in a tight labor market, it’s essential to approach engagement and retention with strategies that are customized to fit their needs and interests. According to a Pew Research Center report, “The State of Gig Work in 2021,” 9% of U.S. workforce by 2023.

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