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Driving Digital Transformation in Aerospace & Defense: Recent Technology Trends

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According to the Aerospace Industries Association’s Vision for 2050 , some of the key technology and innovation trends transforming the aerospace and defense industry will be: – the rise of automation and artificial intelligence, – wide application of augmented and virtual reality, – the rise of Industry 4.0 (e.g.,

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2022 wage strategies: How contact centers can face the Great Resignation

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In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. And the contact center industry is not exempt. Eliminate waste from operations. In 2022 great EX is a priority.