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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

Culture is the one thing that impacts everything. An innovation culture supports beliefs and feelings about the importance of innovation, as well as habits that encourage research and development. Here are three proven steps that will move your company closer toward an innovation culture. This culture highlights coming in first.

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Customer intent is a treasure trove of actionable data hiding in plain sight

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According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020. These insights can help companies better train their customer support teams and ensure they’re equipped with the right information to meet customer needs.

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