Remove 2020 Remove Case Interview Remove Media Remove Metrics
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Coronavirus: Analysis, Conclusions & Takeaways

CaseInterview.com

With the media, stock markets, and social media going crazy over the topic, I spent a lot of time digging into the data to develop my own conclusions. 1) Sample-Size Problem As of March 5th, 4 pm ET, the United States had: Total Cases: 164 Total Deaths: 11 Friends of mine have said, “Why is everyone freaking out over 11 deaths?”

Analysis 144
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6 ways to renew (and stick to!) your CX vows

1 to 1

In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. Are we keeping our CX vows to customers and employees?

Metrics 26
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What 11 CEOs Have Learned About Championing Diversity

Harvard Business

The business case for diversity is clear. Based on evidence that diversity initiatives are more effective if they start at the top , I interviewed 11 CEOs who have made a public commitment to diversity about how they are creating more diverse workforces. Interviews were recorded and professionally transcribed.