CaseInterview.com
MARCH 16, 2020
1) Sample-Size Problem As of March 5th, 4 pm ET, the United States had: Total Cases: 164 Total Deaths: 11 Friends of mine have said, “Why is everyone freaking out over 11 deaths?” Only 164 cases, that's not bad compared to other countries." It turns out that there is an actual metric that measures this.
1 to 1
DECEMBER 13, 2021
In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. Are we keeping our CX vows to customers and employees?
Harvard Business
AUGUST 17, 2017
The business case for diversity is clear. Based on evidence that diversity initiatives are more effective if they start at the top , I interviewed 11 CEOs who have made a public commitment to diversity about how they are creating more diverse workforces. Interviews were recorded and professionally transcribed.
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