Brimstone Consulting

AUGUST 16, 2021

Tsipursky cautions that these biases are causing leaders to “fall victim to mental oversight,” and “doing what they feel comfortable with, even if it devastates employee morale, engagement, and productivity; seriously undercuts retention and recruitment; and harms diversity and inclusion. Rob Cross, Edward A.

Culture 97

Culture Benchmarking Analysis Methodologies 97

1 to 1

DECEMBER 13, 2021

In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. 3 questions to ask during this step: What metrics will you use to benchmark and improve the customer experience? Are we keeping our CX vows to customers and employees?

Metrics 26

Metrics Tools Case Interview Strategy 26

MishTalk

MAY 6, 2014

In End of Employer-Provided Healthcare: By 2020, S&P 500 Companies May Dump 90% of Workforce into Obamacare I noted that the New York Times, Yahoo!, This model assesses the impact on both employees and corporate America, benchmarked by S&P 500 member companies. Sadly, this is the norm.

Healthcare 72

Healthcare Report Insurance Insurance 72

Harvard Business

MAY 8, 2017

How have the firm’s growth, profits, and stock performance compared to a relevant benchmark (NASDAQ for a tech company, for example, or DAX Index for a German firm) during the transformation period? Financial performance.

Methodologies 53

Methodologies Culture Metrics Company 53