Brimstone Consulting

AUGUST 16, 2021

Tsipursky cautions that these biases are causing leaders to “fall victim to mental oversight,” and “doing what they feel comfortable with, even if it devastates employee morale, engagement, and productivity; seriously undercuts retention and recruitment; and harms diversity and inclusion. Rob Cross, Edward A. Not convinced?

Culture 97

Culture Benchmarking Analysis Methodologies 97

1 to 1

DECEMBER 13, 2021

In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. Further down the measurement food chain, it’s also important to measure deeper metrics like customer retention, brand loyalty, revenue growth—and from a workflow perspective, productivity, efficiency, and customer response times.

Metrics 26

Metrics Tools Case Interview Strategy 26

Harvard Business

MAY 8, 2017

How successful has the company been at creating new products, services, and business models? How have the firm’s growth, profits, and stock performance compared to a relevant benchmark (NASDAQ for a tech company, for example, or DAX Index for a German firm) during the transformation period? Core r epositioning.

Methodologies 49

Methodologies Culture Metrics Company 49