Tom Spencer

MAY 27, 2017

million days were lost in 2015/16 due to stress. As an owner’s ability to perform suffers due to stress, the management of the business can deteriorate. His aim is to help small businesses professionalise by filling in the missing gaps that are holding them back, whether marketing or administration, sales or bookkeeping.

Small Business 60

Small Business Survey Management Sales 60

Harvard Business

JULY 26, 2018

Three months after the sale, in June 2018, Toyota decided to pour $1 billion into Grab, in a bid to expand other offerings in the region including food delivery and electronic payments. During this time, management noticed that proprietors who placed ads with Recruit often represented small businesses. “‘Why us?

Recruiting 37

Recruiting Recruitment Transportation Advertising 37

Harvard Business

MARCH 29, 2018

Increasing staffing, they found, could increase sales and profits. Once the full experiment was launched in November 2015, 28 stores in the San Francisco Bay Area and Chicago were randomly assigned to control and intervention groups. More-stable scheduling increased sales and labor productivity. The results were striking.

Retail 28

Retail Sales Productivity Research 28