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For Some Platforms, Network Effects Are No Match for Local Know-How

Harvard Business

Three months after the sale, in June 2018, Toyota decided to pour $1 billion into Grab, in a bid to expand other offerings in the region including food delivery and electronic payments. Any platform still needs to achieve a product-market fit to succeed in the long run. This is a subtle but important distinction.

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Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business

Increasing staffing, they found, could increase sales and profits. Once the full experiment was launched in November 2015, 28 stores in the San Francisco Bay Area and Chicago were randomly assigned to control and intervention groups. More-stable scheduling increased sales and labor productivity. The results were striking.

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