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Why Reducing Stress Stabilises Your Profits

Tom Spencer

million days were lost in 2015/16 due to stress. As an owner’s ability to perform suffers due to stress, the management of the business can deteriorate. His aim is to help small businesses professionalise by filling in the missing gaps that are holding them back, whether marketing or administration, sales or bookkeeping.

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Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business

Increasing staffing, they found, could increase sales and profits. Once the full experiment was launched in November 2015, 28 stores in the San Francisco Bay Area and Chicago were randomly assigned to control and intervention groups. More-stable scheduling increased sales and labor productivity. The results were striking.

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