Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up
Harvard Business
MARCH 29, 2018
More-stable scheduling increased sales and labor productivity. Labor productivity increased by 5%, in an industry where productivity grew by only 2.5% per year between 1987 and 2014. So more stable scheduling is feasible, and holds the potential for improved sales and productivity. The results were striking.
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