Harvard Business
DECEMBER 12, 2016
CDs) and downloaded songs (e.g., Despite early concerns that falling revenue (and online piracy) would reduce the availability of music, research by economists Luis Aguiar and Joel Waldfogel shows that the number of music products created between 2000 and 2008 tripled. As streaming has taken hold, U.S.
1 to 1
MAY 3, 2013
Featured Downloads. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Download the e-book with the Gartner & 1to1 Media CRM Excellence Awards 2013 winners.
1 to 1
JUNE 11, 2013
Featured Downloads. Download the e-book with the Gartner & 1to1 Media CRM Excellence Awards 2013 EMEA/APAC winners. Sign up for our free weekly e-newsletter. Join over 132,000 business professionals. View complete articles. Receive newsletter. Read web exclusives. Watch podcasts. STAY CONNECTED TO 1TO1 MEDIA. Newsletters. Categories.
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