Remove 2008 Remove Culture Remove Download Remove Metrics
article thumbnail

Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Featured Downloads. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Download the e-book with the Gartner & 1to1 Media CRM Excellence Awards 2013 winners.

Media 37