Putting the 'Customer' in 'Service Optimization' - Think customers.
1 to 1
MAY 3, 2013
Featured Downloads. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Download the e-book with the Gartner & 1to1 Media CRM Excellence Awards 2013 winners.
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