2008 Data Operations Turnaround 
Harvard Business
DECEMBER 14, 2018
I explained this in an article that was published in Harvard Business Review in 2008, before any of those companies began, and, now, 10 years later, that still holds true, as more and more of the business discourse is focused on digital transformation.
Harvard Business
JUNE 2, 2016
On Google’s earnings call for the first quarter of 2006 – more than a year before the iPhone was released and more than two years before the release of the first Android-operated smartphone – CEO Eric Schmidt went out of his way to talk about mobile. One of the most prominent is that Yahoo was late to mobile.
Harvard Business
MAY 18, 2017
I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them.
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