Remove 2005 Remove Metrics Remove Productivity Remove Turnaround
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4 Ways CEOs Can Conquer Short-Termism

Harvard Business

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. ” Many CEOs in our interviews emphasized the importance of choosing the right metrics to support both/and decision making.

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Reflecting on David Garvin’s Imprint on Management

Harvard Business

The articles — “Competing on the Eight Dimensions of Quality” (1987) and “What Does ‘Product Quality’ Really Mean?” He doesn’t neglect the softer side of the topic (providing time for reflection, opening up boundaries), but they’re not the main course.