2003, Development, Management and Process Improvement

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2003

Development

Management

Process Improvement

Improving the Patient Experience: People, Process, Place Model

Tom Spencer

MAY 6, 2018

A model that healthcare and health system leaders use, supported by the American Society for Healthcare Engineering ( ASHE ), in order to evaluate and address patient satisfaction is the “people, process, place” model. Health Care Management Review,28(3), 254-264. making enhancements to the hospital physical environment. Malenbaum, S.,

Healthcare

Healthcare Survey System Engineering

Looking Beyond Short Term Financial Metrics (Nigel Lake, Part 2 of 10)

Tom Spencer

MAY 18, 2015

Nigel is the author of The Long Term Starts Tomorrow , a must have book “for any manager, leader or Minister.” Tom: Do you think that short term financial metrics are part of the problem in developing long term strategy? So Nokia had the technology to develop and produce an iPhone several years before Apple released it?

Metrics

Metrics Financial Cash Flow Process Improvement

Management Consulting Connection

Improving the Patient Experience: People, Process, Place Model

Looking Beyond Short Term Financial Metrics (Nigel Lake, Part 2 of 10)

Stay Connected