The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION
Harvard Business
MAY 3, 2016
To learn more about how Harvard Business School can help you prepare for the challenges of global leadership, visit the program website. Gulati, whose research explores leadership and strategic challenges for building high growth organizations in turbulent markets, is the Jaime and Josefina Chua Tiampo Professor at Harvard Business School.
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