WHY ARE YOU YELLING AT ME? Or Increase Your Online Sensitivity
Chad Barr
JULY 15, 2009
Unbeknown to me, one of my younger staff members received several emails for this client thinking the client may have been unhappy and is “yelling” at him. This assumption needs to be examined more closely so we become aware of the need to be sensitive online as we may already be in our “offline” world.
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