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How Digital Technology Is Changing Farming in Africa

Harvard Business

For example, aerial images from satellites or drones, weather forecasts, and soil sensors are making it possible to manage crop growth in real time. The process improves farm productivity and reduces input waste by using analytics to facilitate data-driven farming practices for small-scale farmers.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Set up a simple workflow to manage customer requests. Start a knowledge base.

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