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In the Best Sales Teams, About Half of the People Are in Support Roles

Harvard Business

By looking at detailed sales data from 40 companies in technology-related industries, we have identified guidelines for the optimal amount and type of sales support and management. This includes all non-quota-carrying roles in the organization: customer-facing support, sales operations and administration, and sales management.

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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Industries that can particularly benefit from automation run the gamut: retail, healthcare, automotive, government, communications, travel and hospitality, financial services, and insurance.

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5 retail strategies that are here to stay

1 to 1

To better understand this, let’s explore the 5 retail strategies that are defining the industry and unlocking success on all fronts. With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy.

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Avoiding Costly Business Mistakes With Consultants

Business Consulting Agency

Operational Inefficiencies: Mistakes in operational processes can lead to inefficiencies, wasted resources, and increased overhead costs. Drawing from diverse industry experiences, they offer insights that help businesses navigate potential pitfalls. Rebuilding trust is often a long and arduous process.