Healthcare Operations Process Improvement Training 
Harvard Business
OCTOBER 8, 2018
The National Taskforce for Humanity in Healthcare, of which I am a founding member, is piloting a system of metrics for well-being developed by J. Measuring staff well-being and clinician resilience before and after a new technology or process improvement is deployed is essential to eradicating burnout.
Harvard Business
JUNE 16, 2017
However, transitioning to a VBC approach involves added infrastructure, training costs, and complexity of delivering care in an environment that mixes fee-for-service and value-based reimbursement. This approach is helping us improve outcomes and reduce cost, which creates a foundation for success regardless of the reimbursement model.
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