Improving the Patient Experience: People, Process, Place Model
Tom Spencer
MAY 6, 2018
Through this survey patients answer approximately 32 questions regarding their inpatient stay. ASHE conducted a survey of facility managers in 2015, and found that roughly half were part of their respective hospital’s patient satisfaction committee. In 2015, hospitals either lost or gained 1.5% ASHE monograph. Image: Pexels.
74 
Let's personalize your content