Small Steps or Big Steps: What’s the Right Way to Begin Improvement?
Markovitz Consulting
JULY 11, 2017
He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. For example, he had one patient begin an exercise program by simply marching in place for one minute in front of the television. then two minutes, then three, etc.
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