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AUGUST 18, 2021

At the 2020 National Retail Federation , on the eve of the pandemic, our writers noted that the future of retail was about removing barriers. Among so much change this much remains true, but how do we make retail experiences as easy and enjoyable as possible in our post-COVID world? Retailers need to remain nimble.

Retail 26

Retail Strategy Strategy Strategy& 26

Management Consulted

DECEMBER 6, 2015

One example is when the New York School’s system hired them to boost the efficiency of their school bus network, which they did, saving the city $12M. This Firm Profile started as an email from Sean, asking if we could write on Alvarez & Marsal, “The Turnaround Guys”. Turnaround and Restructuring. Practice Areas.

Interviews 100

Interviews Culture Turnaround Case Interview 100

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JUNE 1, 2021

It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Streamlining Efficiency. Industries that can particularly benefit from automation run the gamut: retail, healthcare, automotive, government, communications, travel and hospitality, financial services, and insurance.

Software 26

Software Turnaround Automotive ROI 26

1 to 1

DECEMBER 7, 2021

Retailers will face customers supercharged by digital centricity who are fighting product shortages, higher prices, busy schedules, and holiday craziness. To prepare for another round of deals, delays, and determination here are 5 key strategies retail customer service can employ to win 2021’s Black Friday.

Retail 26

Retail Strategy Strategy Strategy& 26