Efficiency Events Finance Process Improvement 
Rick Conlow
MAY 31, 2023
External factors: Sometimes, external factors beyond the team’s control, such as external pressures, changes in market conditions, or unexpected events, can disrupt teamwork and make it difficult for team members to work together effectively. Others just do not care. They value power, money, and influence over people and purpose.
Harvard Business
SEPTEMBER 11, 2017
Don’t optimize for efficiency. There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable. Your team isn’t big enough to really reap the rewards of these efficiencies.
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