Rick Conlow

FEBRUARY 15, 2023

Team Content and Process The bottom line is that a team’s success largely depends on the content and the process. The content involves the task for the team, for example: improving a work process, preparing for product presentation, or creating a marketing campaign. “This isn’t my real job.”

Training 91

Training Training Leadership eBook 91

Rick Conlow

JUNE 3, 2021

One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months. For example, one organization I worked with had no training and were last in their market. A few people were fired as a result.

Turnaround 52

Turnaround Training Training eBook 52

Rick Conlow

JUNE 3, 2021

One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months. For example, one organization I worked with had no training and were last in their market. A few people were fired as a result.

Turnaround 52

Turnaround Training Training eBook 52

Consulting Matters

APRIL 24, 2020

And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. I was never really clear on exactly who I could help, and what my real benefit in the market was. I want to go in there and solve the problems.

Interviews 156

Interviews Consulting How To Operations 156