Rick Conlow
FEBRUARY 15, 2023
Early in my career, I had a process improvement project that included service managers from various locations. Go here for the complimentary dynamic eBook: Create a High Performance Team. .” These are the naysayers who have every excuse in the book for why the goal cannot be achieved. It would have never happened.
Rick Conlow
JUNE 3, 2021
One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months. With training for multiple process improvement action teams, they won the JD Power Award. A few people were fired as a result.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Rick Conlow
JUNE 3, 2021
One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months. With training for multiple process improvement action teams, they won the JD Power Award. A few people were fired as a result.
Consulting Matters
APRIL 24, 2020
And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. I started with an article, then a five-dollar eBook, and then $199 you know strategy workbook. I want to go in there and solve the problems.
Expert insights. Personalized for you.
91 
Let's personalize your content