These Smart Social Media Tactics Will Help You Prevent A Crisis
SEPTEMBER 16, 2014
Everyone is using social media for marketing today. 1) Provide social media training for everyone that operates as an admin on a brand account. If they are in any way responsible for content, customer service, monitoring or answering fan questions, they need to have a deeper level of training. Here are some of the topics this training needs to include: Issues management: being able to sort out what needs to be answered and what does not. By Chris Syme.