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Achieving Customer Experience Leadership

Rick Conlow

Leaders focus more on their industry, finances, profitability, and marketing, they are not experts in helping customers. The 5 cultural habits of customer driven companies. See our eBook: The Customer has the Power. Go here for Rick’s Superstar Leadership eBook. Saying they lack competence means no disrespect.

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Achieving and Sustaining Customer Experience Leadership

Rick Conlow

However, executives are focused on their industry, finances, marketing, and profitability. The 5 cultural habits of customer driven companies, 4. Those who succeed make a cultural habit and a way of life not a program. See our eBook: The Customer has the Power. Go here for Rick’s Superstar Leadership eBook.