article thumbnail

"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

The authors state that companies adopting business process reengineering are so focused on the future state that they ignore a thorough analysis of the current state. Conversely, companies that adopt an incremental improvement approach tend to spend too much time on analyzing the “as-is.” I’m sure it does more efficient.

Software 124
article thumbnail

Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

If the goal is to go beyond basic labor arbitrage savings to improve the process — and it should be — then companies need a good understanding of both their existing business processes and the new processes they want RPA to enable before implementing the technology. However, many companies don’t do that.

Company 44
article thumbnail

B2B sales will never be the same

1 to 1

In the B2B space, where relationships reign supreme, sales organizations found effective and efficient ways to conduct business with a digital-first approach that’s efficient, effective, and won’t go away any time soon. The sales world is forever altered, thanks to pandemic-fueled digital transformation across entire enterprises.

B2B 29