Remove Change Management Remove Information Technology Remove Insurance Remove Strategy
article thumbnail

How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

How Digital Business Models Are Changing. No strategy is static. At the less-expensive end is a knowledge-based approach that organizes data and language into highly malleable and helpful blocks of information. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.

Company 28
article thumbnail

We Interviewed Health Care Leaders About Their Industry, and They’re Worried

Harvard Business

One noteworthy finding was the need for additional investment in information technology to support the new business model. Yet the technology needs of the emerging population-health strategy differ significantly from those of the current fee-for-service model.