How Companies Are Benefiting from “Lite” Artificial Intelligence
Harvard Business
JULY 19, 2016
For example, Allstate Business Insurance, a division of Allstate Insurance, used the tools to develop a virtual assistant known as ABIe (pronounced “Abby”) to answer questions from its 12,000 agents. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.
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