Harmonious Workplaces

OCTOBER 24, 2023

In 1999, rock-and-roll legend Rikk promoted me within six months from sales associate and drum department head at Sam Ash Music to Operations Manager, where I not only led a warehouse crew, but I became the regional trainer on an Oracle-based POS system at the age of 23. What a funny place to find wisdom — a hotel lobby shop!

Hotels 52

Hotels Training Training Exercises 52

Management Consulted

NOVEMBER 2, 2015

Sales and Marketing. Business Process Management. Change Management. Richard Solomons – Chief Executive of InterContinental Hotels Group. Information Technology. Innovation and Engineering. Procurement Advisory. Supply Chain and Operations. Other Operations. Functions: Analytics. Business Integration.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

MAY 8, 2017

Long before becoming CEO, in 2016, he was searching for new growth in the hypercompetitive travel reservations market, coming across a pair of small European startups with a business model opposite to Priceline’s in two key ways: Instead of taking an up-front 25% commission on a hotel reservation, the startups charged only 15% after check-out.

Methodologies 43

Methodologies Culture Metrics Company 43