Harvard Business

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system? This was a $1.2

System 29

System Change Management Healthcare Government 29

Harvard Business

NOVEMBER 15, 2018

The middle layers spend their entire days in meetings or on conference calls, traveling to meetings outside the hospital, or negotiating contracts with vendors. Patients need to flow through them efficiently or the hospital loses money, often in large amounts. In some larger nonprofit hospitals, there may be six.

System 30

System Management Nonprofit Operations 30

Harvard Business

DECEMBER 22, 2016

McDonald and his team’s approach was heavily influenced by John Kotter’s eight steps for effective organizational change. For example, when vets.gov, which simplified the process of enrolling in VA benefits, launched in June, the number of veterans signing-up online for healthcare on a daily basis increased nearly six-fold.

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Culture Leadership Resources Healthcare 28