Remove Change Management Remove Development Remove Survey Remove Turnaround
article thumbnail

A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. In a survey conducted last month, 75% of veterans reported that VA effectively delivers care and services, up from 65% just a year ago.

Culture 28