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Leaders Who Get Change Right Know How to Listen

Harvard Business

In a PWC survey of more than 2,000 global executives, managers, and employees, only 54% of respondents said their change initiatives succeeded — and the most frequently cited problem (by 65% of those surveyed) was change fatigue. That helps explain why failure is so common, but there’s more to it.

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Organizations Can’t Change If Leaders Can’t Change with Them

Harvard Business

When it comes to organizational change, failure continues to be more common than success. The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative. We later discovered that her impatience was symptomatic of deeper issues.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. In a survey conducted last month, 75% of veterans reported that VA effectively delivers care and services, up from 65% just a year ago.

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