Before Automating Your Company?s Processes, Find Ways to Improve Them
Harvard Business
JUNE 13, 2018
RPA is a category of software tools that enable complex digital processes to be automated by performing them in the same way a human user might perform them, using the user interface and following a set of predefined rules. It operates at the task level and not the end-to-end process level.” Why RPA Needs Process Analysis.
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