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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

Often, there are also built-in checkpoints for processes previously performed by human workers that are no longer needed with RPA — because, at least after any initial kinks are resolved, RPA doesn’t generally make mistakes and therefore doesn’t require checking. Examples of RPA and Process Improvement.

Company 43
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Pushing Employees to Go the Extra Mile Can Be Counterproductive

Harvard Business

These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. It views morality as a kind of bank account. This entitlement is funded by those recently deposited credits in the moral bank account.

Study 28