Banking Management Process Improvement Recruitment 
Harvard Business
JUNE 13, 2018
To be clear, however, the match between RPA and business processes isn’t a perfect one if the goal is to redesign or improve the process rather than to automate its current state. As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything.
Harvard Business
SEPTEMBER 16, 2016
Convincing employees to go above and beyond the call of duty may be the epitome of personnel management. These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. How talent management is changing.
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