Remove B2C Remove Development Remove Operations Remove Training
article thumbnail

Replacing the Sales Funnel with the Sales Flywheel

Harvard Business

” The intention was right, but there was no operational impact. All of these examples are B2C. If your business is B2C, the train is about to leave the station. If you’re B2B, the train is parked in the station, but it’s leaving soon. I made a couple mistakes along the way.

Sales 49
article thumbnail

Ban These 5 Words From Your Corporate Values Statement

Harvard Business

Practically every organization today has a set of core values that ideally function as the “operating instructions” of the company. Several words always come up in practically every discussion, no matter if the company is a large enterprise or a small business, B2B or a B2C, product or service, new or established.

Ethics 52
article thumbnail

What It Takes to Become a Great Product Manager

Harvard Business

There are core competencies that every PM must have – many of which can start in the classroom – but most are developed with experience and good role models and mentoring. And here’s an interview with Sam Lessin , former VP of Product Management at Facebook, who says he has “never successfully trained empathy.”).