Progressus

NOVEMBER 10, 2023

CSFs can literally be anything — whether it’s improving customer satisfaction, increasing revenue, reducing operating costs, or something specific to a particular project or deliverable – making them somewhat difficult to identify – let alone define in concrete terms. Are project operations, sales, customer service, etc.

Agile 52

Agile Tools Data Talent 52

Harvard Business

JULY 2, 2018

Agile — the management approach that relies on small, entrepreneurial, close-to-the-customer teams — has a reputation that reflects its rapid adoption in software development. It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround.

Turnaround 34

Turnaround Agile Operations System 34

1 to 1

AUGUST 18, 2021

With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

Retail 26

Retail Strategy Strategy Strategy& 26

1 to 1

DECEMBER 7, 2021

With post-pandemic online shopping increasing and deals starting earlier and running longer, consistent quality and service levels are essential to keep operations running smoothly. And of course, the cloud’s ability to react with speed and agility based on fluctuating volume will be key this holiday season.

Retail 26

Retail Strategy Strategy Strategy& 26