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6 Current Trends in Project Management [2024]: What to Prepare for?

Epicflow

Forecasting and decision-making Thanks to predictive analytics, PM tools analyze historical data along with current project metrics to predict how the project environment will change. Projects are becoming more and more complex, so it becomes difficult and ineffective to address their complex needs with the only PM methodology.

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How Avaya Turned Around Its Customer Ratings

Harvard Business

For reference, an NPS of +50 is considered very good. Embrace Agile Methods for Responding to Customers. The key to this transformation was an innovation approach common in the software industry: agile invention methodology. Yes, a customer who gives a low rating doesn’t like you. The risk had been managed well.