Brimstone Consulting

NOVEMBER 6, 2020

Through a combination of add-on acquisitions, capital investment, and the integration of three portfolio companies, a leading private equity firm transformed a local artisanal food manufacturer into a national company with a range of products and a portfolio of brands. Two senior team members were onboarded. Let's talk CONTACT BRIMSTONE.

Agile 58

Agile Leadership Development Case Study 58

Harvard Business

JULY 19, 2017

Many companies are attempting a radical — and often rapid — shift from hierarchical structures to more agile environments, in order to operate at the speed required by today’s competitive marketplace. At Bain & Company, we do not believe that companies should try to use agile methods everywhere. This takes time.

Agile 28

Agile How To Enterprise Metrics 28

Harvard Business

OCTOBER 25, 2016

Embrace Agile Methods for Responding to Customers. Too often, when Avaya delivered tailor-designed products and services for customers, the customer was not satisfied. The key to this transformation was an innovation approach common in the software industry: agile invention methodology. The risk had been managed well.

Methodologies 28

Methodologies Agile Metrics Exercises 28

Harvard Business

MAY 24, 2016

But it’s important to remember what comes between the motivated employee and the satisfied customer: the innovative product or service that the employee creates and the company sells. With the rapid development of the Internet of Things , incorporating up-to-the-minute digital technology has become critical to its product innovation.

Metrics 46

Metrics Survey Software Operations 46

Harvard Business

AUGUST 20, 2018

NewTV is the creation of Jeffrey Katzenberg, whose track record includes head of production at Paramount, chair of Walt Disney Studios, and cofounder of DreamWorks. Because the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. And it may work.

Methodologies 28

Methodologies Agile Productivity Development 28

1 to 1

OCTOBER 11, 2021

Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS) metrics have long been invaluable tools in the industry, but it’s critical to recognize that these metrics on their own cannot improve customer experience. What is a CSAT rating? How to improve CSAT. What is a CES rating?

Metrics 26

Metrics How To Survey Software 26