Progressus

NOVEMBER 10, 2023

According to PWC , talent, technology and data will set winning professional services firms apart from the competition. Human experts (talent) – and the knowledge and skills they bring to the table – are responsible for generating business value and differentiating their firm from the competition. Retain talent? Market trends?

Agile 52

Agile Tools Data Talent 52

Harvard Business

MARCH 12, 2018

Many legacy companies would like to transform themselves into agile, talent-first organizations. But when some CEOs in this position look at the people they employ, they discover a problem: a swath of their existing team doesn’t have the necessary skills or metabolism for change to meet the new challenges.

Talent 28

Talent Engineering Case Interview Turnaround 28

1 to 1

AUGUST 18, 2021

Meeting these challenges while reducing cost to serve will require a digital-first, customer-centric approach. More often we are seeing digitally transforming legacy support systems as a key to meeting modern expectations. These roll up into what we call ‘effortless’ experiences, which will define the new age in retail.

Retail 26

Retail Strategy Strategy Strategy& 26

1 to 1

DECEMBER 7, 2021

When volume surges or the unexpected happens, organizations can pivot and scale support capacity quickly to meet customer needs across channels. And of course, the cloud’s ability to react with speed and agility based on fluctuating volume will be key this holiday season. Strategy #3: Combine automation & empathy.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

DECEMBER 7, 2016

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. CEO succession is an ongoing process designed to develop the talent pipeline — not an isolated event.

Leadership 28

Leadership Talent Turnaround Benchmarking 28

Harvard Business

OCTOBER 10, 2016

IBM has been building a talent system that both aligns with and accelerates this phenomenon of the external disaggregation of work. To meet these challenges, we see three priorities for developing the next generation of leaders in the “work-disrupted” age: Mastery of Digital. How talent management is changing.

Development 28

Development Leadership Talent Agile 28