Agile Efficiency Media Turnaround 
1 to 1
AUGUST 18, 2021
The scalability and efficiency of at-home employment allows retailers to easily to accommodate fluctuating interaction volumes during peak seasons, a perk not easily available through traditional means. RPA and RDA software works in unison to minimize disruption and facilitate more efficient CX delivery from first-impressions to checkout.
1 to 1
DECEMBER 7, 2021
And of course, the cloud’s ability to react with speed and agility based on fluctuating volume will be key this holiday season. That is why it matters more than ever to deliver empathetic and efficient customer service. The post 2021 Black Friday guide: 5 CX strategies for retailers this holiday season appeared first on 1to1 Media.
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