3 Ways Resiliency Helps Companies Shift Back
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MAY 19, 2020
TTEC’s webinar, Shifting Back: How to prepare for what’s next in the contact center , discussed the innovations needed to build a long-term digitally resilient organization. They can now utilize an agile workforce that can be redistributed the globe with a hybrid of brick-and-mortar and virtual associates. Take the lead with digital.
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