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How to Move from Strategy to Action

LSA Global

Agility and a Learning Mindset The 90-day operational road map provides guidelines, but there will inevitably be unforeseen roadblocks. This is when organizational change agility comes into play. Are change mindsets where they need to be? Does everyone know what to do and when in the next 90-days?

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Steps to Redesign Your Customer Experience

LSA Global

Create Clarity of Vision, Purpose, and Success Metrics Once the current state context is agreed upon, the next step is to get the future state context right. To learn more about how to successfully redesign your customer experience, download How to Mobilize Your Change Initiative.

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Why Leadership Succession Planning Often Fails

LSA Global

A Recommended Leadership Succession Planning Approach The approach to succession planning that actually works combines change management best practices with objective leadership simulation assessment data on leadership readiness, performance, potential, motivation, learning agility, skill gaps, and bench strength.