Organizational Talent Consulting

MARCH 4, 2024

But, unlocking the full potential of what is possible requires a talent strategy tightly aligned with your company's data analytics strategy. Executives with the right analytics infrastructure and the right talent in the right place have a significant competitive advantage. Culture Lever #4 : Deliberate role modeling and training.

Talent 82

Talent Data Strategy Strategy 82

1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

Strategy 26

Strategy Strategy Strategy& Talent 26

Progressus

OCTOBER 25, 2023

Forrester’s 2022 Predictions includes an important statistic that underscores this point: roughly 80% of consumers view the world as all digital — there is no divide. Empowering talent. Again, business leaders will need to prepare employees to make the most of the latest tech and provide ongoing support and training.

Data 52

Data Agile Tools Talent 52

Organizational Talent Consulting

JANUARY 16, 2023

A good working definition of what it means to embrace data-driven decision-making is: Using facts extracted from data and metrics to guide business decisions that support business goals rather than relying on experience, intuition, and stories alone. Pay attention to metrics that matter and provide regular updates. Greenstein, B., &

Data 52

Data Culture Deloitte Survey 52