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IBM Consulting Interviews: Navigating the IBM GBS Maze

Management Consulted

In 1991, IBM approved a new world-wide services strategy to make IBM a world class services company by 1994. The firm has also grown so much, so fast that its culture has lost focus and the pursuit of so many strategies at once have left many clients unsure of what exactly IBM GBS offers at the end of the day. Information Technology.

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The Critical Skills for Leading Major Change in America’s Health System

Harvard Business

In fact, we were actually engaged not in a technology-implementation program but in a huge change-management initiative. Building trust through a transparent decision process was the first strategy we pursued. Nothing in the law required hospitals or doctors to adopt or meaningfully use electronic health records.

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